Purpose and Scope This Privacy Policy explains how Geluk d.o.o. ("we", "us", "our") collects, uses, and protects your personal data when you visit our website www.robovitalis.com or contact us regarding healthcare products.
What Data We Collect We may collect the following types of personal data:
Company information (if you contact us as a business partner)
Delivery address (for product orders)
Technical data (IP address, browser type, operating system)
Usage data (pages visited, time spent on site, referral source)
How We Collect Data Your data may be collected through:
Contact or inquiry forms on the website
Direct communication by email or phone
Newsletter subscription (if applicable)
Use of cookies and analytics tools (e.g. Google Analytics)
Legal Basis for Processing We process your data based on:
Your consent (Art. 6(1)(a) GDPR)
Performance of a contract or pre-contractual steps (Art. 6(1)(b))
Compliance with legal obligations (Art. 6(1)(c))
Legitimate interests (Art. 6(1)(f)) — such as improving website functionality and marketing efficiency
How We Use Your Data We use your personal data to:
Respond to your inquiries
Process and deliver product orders
Maintain business relationships and provide support
Send product updates or promotional information (if consented)
Improve website content and user experience
Data Retention Personal data is stored only as long as necessary for the purpose for which it was collected, or as required by applicable laws.
Data Sharing We do not sell or rent personal data. We may share it only with:
Service providers (e.g. web hosting, payment processors, couriers)
Authorities, when legally required
Teinyo (Zhongshan) Robot Co., Ltd. (manufacturer), solely for warranty or product-related support
Your Rights Under GDPR, you have the right to:
Access your personal data
Request correction or deletion
Restrict or object to processing
Withdraw consent at any time
File a complaint with the Croatian Personal Data Protection Agency (AZOP)
Cookies and Analytics Our website uses cookies to ensure proper functionality and analyze visitor interactions. You can manage or disable cookies in your browser settings.
Data Security We apply appropriate technical and organizational measures to protect personal data against loss, misuse, unauthorized access, or disclosure.
Contact For any questions or requests regarding personal data, please contact: Email: info@robovitalis.com Address: Geluk d.o.o., Matoševa 56, 21000 Split, Croatia
Changes to This Policy We may update this Privacy Policy from time to time. The updated version will always be available on our website.